Beyond the visa: UMBC supports its global community through trainings and human connections
The world researches, teaches, and learns at UMBC thanks to international student and scholar visas. With hundreds of international faculty and staff, our international Retriever family thrives because of the community and the infrastructure that supports their journey. Diane Zeenny Ghorayeb ’20, modern languages, linguistics, and intercultural communication, M.A. ’22, intercultural communication, UMBC’s international scholar senior coordinator, ensures this important and complex process is handled with care, accuracy, and a people-first mindset.
Zeenny Ghorayeb developed that people-first mindset long before she became a Retriever. She was born in Beirut, Lebanon, and lived in Paris, France, for more than 20 years before moving to the United States in 2006. This sparked a curiosity for world cultures and how people adapt when they move to a new country. It also instilled an understanding of what it takes to create a welcoming and compassionate community, inspiring her to combine her experience as a global citizen with her classroom knowledge to design two trainings: a cross-cultural communication training in 2021 and immigration training in 2024.
“My role and trainings are the first of their kind at UMBC. They align with the university’s investment in a globally engaged campus community by providing resources to support the international Retriever experience, be that as employers, teachers, or classmates,” says Zeenny Ghorayeb. She translates complicated requirements for UMBC-sponsored visa categories into practical guidance to help UMBC remain compliant. “It is rewarding seeing people develop new skills and a deeper understanding while also connecting with me and each other,” says Zeenny Ghorayeb, who has been at UMBC for 10 years. “Some of my friends have gone through the trainings, which has made us even closer.”
Immigration process made clear
With constant regulation changes, Zeenny Ghorayeb has adapted her immigration training and taken it on the road to faculty and leadership meetings. More than 350 people have received the training, creating a more informed university on the complexities of working and studying in the U.S.
The trainings teach faculty and staff responsible for managing international employees and students how to initiate visa applications and maintain compliance with J-1 researcher visas, H-1B employee visas, and, in liaison with UMBC’s outside immigration counsel, the United States permanent residency process. As regulations shifted, Zeenny Ghorayeb added sessions for specialized audiences, including human resources staff, leadership, and 30-minute crash courses for new leaders to help them navigate the latest immigration-related requirements and policy changes.
“In this year’s immigration training day,” said Zeenny Ghorayeb, “the audience expanded to include shared services and financial services because they were interested in all the sessions, especially the human resources/payroll session.”
Once a visa petition has been approved by United States Citizenship and Immigration Services (USCIS), the Office of International Students and Scholars (OISS)—the team Zeenny Ghorayeb is a part of—advises UMBC’s international students and scholars on navigating the visa process and maintaining valid immigration status. Immigration advising involves status maintenance, compliance, employment authorization, sponsorship, changing regulations, and individualized case analysis.
However, navigating visa regulations is only one part of welcoming global scholars and students. Faculty, staff, and students must also invest in their interpersonal skills to foster engaging and supportive cross-cultural relationships.
Communicating effectively
Before Zeenny Ghorayeb launched her immigration trainings, she was already a familiar face across campus and the University System of Maryland (USM) as an intercultural communication trainer. The workshops—designed to prepare teams to communicate more effectively across cultural differences—started as a project for one of her master’s classes. It was so well received that she refined it and became a freelance intercultural communications trainer. Since 2021, Zeenny Ghorayeb has partnered with departments across UMBC and throughout USM, equipping them with practical tools and strategies needed to sustain and develop an international workforce and learning environment.
“Cultural differences can create misunderstandings and affect how people interpret each other. When people understand these differences, they become more accepting and better able to work together,” says Zeenny Ghorayeb. “It has been rewarding to see UMBC embrace the processes and interpersonal skills that define a welcoming international R1 institution. What is most important is building collaboration across campus.”
Learn more about UMBC’s Office of International Students and Scholars.
Posted: September 3, 2026, 6:35 PM